Help is at hand, whenever you need it. For fast and simple technical support please select an option below.
How do I ask for support?
Your FotoFinder system is an investment that contributes to your practice’s long-term success. FotoFinder CARE comprises various service packages, each tailored to meet different sized operations, to ensure ongoing software upgrades and servicing of your equipment to ensure your systems continued effectiveness.
Every four-months, our technicians perform a full inspection of your FotoFinder system via remote maintenance.
Often one call is all it takes. At FotoFinder, you get direct contact with experienced technicians who will advise you personally.
You continue to benefit from all new and improved universe software functionality, to keep your system up-to-date and future-proof.
At your request we will send patient brochures & posters every six months without charge. We will also assist with any other marketing needs.
Extended Maintainance Options
Annual Camera Servicing
Upon request, we check, service, re-align and clean each component of your camera to maintain its' optimal performance.
Functional Camera Guarantee
We guarantee your camera works! This module includes repairs to your video camera within the defined maintenance period as well as a free loan camera whilst it is being repaired.
Functional Multi-User Guarantee
If you are working with several cameras, our functional guarantee is also available for multi- user installations. Feel free to contact us. We provide you with an individual offer.