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Help is at hand, whenever you need it.  For fast and simple technical support please select an option below.

FotoFinder CARE

How do I ask for support?

FotoFinder CARE

Your FotoFinder system is an investment that contributes to your practice’s long-term success. FotoFinder CARE comprises various service packages, each tailored to meet different sized operations, to ensure ongoing software upgrades and servicing of your equipment to ensure your systems continued effectiveness.

FotoFinder Care Periodic System Maintenance

Periodical Maintenance

Every four-months, our technicians perform a full inspection of your FotoFinder system via remote maintenance.

FotoFinder CARE

Telephone Support

Often one call is all it takes. At FotoFinder, you get direct contact with experienced technicians who will advise you personally.

FotoFinder CARE

Software Guarantee

You continue to benefit from all new and improved universe software functionality, to keep your system up-to-date and future-proof.

FotoFinder Patient Brochure

Marketing Support

At your request we will send patient brochures & posters every six months without charge. We will also assist with any other marketing needs.

Extended Maintainance Options

FotoFinder CARE

Annual Camera Servicing

Upon request, we check, service, re-align and clean each component of your camera to maintain its' optimal performance.

Functional Camera Guarantee

We guarantee your camera works! This module includes repairs to your video camera within the defined maintenance period as well as a free loan camera whilst it is being repaired.

FotoFinder CARE

Functional Multi-User Guarantee

If you are working with several cameras, our functional guarantee is also available for multi- user installations. Feel free to contact us. We provide you with an individual offer.

What happens when I scan the equipment tag?